The roots of the Innovation campaign lie in
a competition that Westminster City Council held last year to
ask staff to come up with achievable ideas on how operations and
service delivery could be improved.
The council selected the best innovative idea
from over 200 submitted by staff to be put into action. This led
to the creation of the Westminster Languages Service – a
centralised, cost effective translation service for council staff
to use to communicate with residents.
Other popular ideas included:
- 'Quad-bins' to wrap around street lamp-posts
to collect different types of rubbish for recycling
- A small fleet of council bicycles for staff
to take out rather than use a pool car
- A folding community bench designed to prevent
homeless people from sleeping on them at night
To discover how even one of the council’s
most unglamorous services, street cleansing, can be innovated,
click
here to see this character’s animated story.
